“You Have A Client For Life” – An Interview with Celeste Grande
As a Certified Public Accountant, Celeste Grande has a lot on her plate when it comes to running her business. Celeste’s accounting advisory firm specializes in small businesses that are owned and operated by their shareholders. Her specialized approach encompasses proper planning and management for all her clients’ tax needs – and without the right technology and support, Celeste could not do what she does.
“Technology is crucial in our field,” she says. “We can’t operate without it functioning properly!”
When Celeste first started her business, she knew she needed the right computer experts in her corner.
“I found GTS through their stellar recommendations on Nextdoor,” she explains. “I literally contacted GTS on Day One and said, ‘Please come here and help me hook up this computer!’”
During that first meeting, we did set up Celeste’s computers, but we also helped her decide exactly what technology and IT support she needed to get her business running smoothly.
“Being new to the area, I didn’t know where to begin,” she says. “I felt more assured and comfortable knowing so many people had trust in Grand Technology Solutions. Paul’s quick response and helpfulness once he was here had me sold right away!”
Celeste runs her business through accounting software and top-notch technology. Because she works closely with clients’ financial information, she knew she needed high quality security and a reliable backup system. One of the most transformative things we introduced was a secure Office 365 subscription, which has helped Celeste organize and protect her files with the most efficiency.
“Paul sat down with me to show me how the other side lives,” she says. “He demonstrated how many things you can do with Office 365 and how you can tie your entire business life into one neatly packaged bow.”
Office 365 and our remote monitoring and management services have elevated, protected, and supported Celeste’s business from day one.
“GTS has taken away all of those frustrating, ‘I don’t know what to do about this’ moments,” she says. “I have never had a time when I couldn’t get through to Paul and get the help I needed. GTS’s extensive demonstration for Office 365 has changed the way I operate. Paul and Grand Technology Solutions have a way of pulling everything together into one tight little binding to keep things as simple as possible.”
Celeste has been a GTS client for almost three years, and we love seeing the way managed IT support services are really helping her business grow.
“There have been plenty of times where I’ve messaged GTS at all times of the night, on the weekend, or during vacation,” she adds. “Even in my most serious ‘I’m going to die if I lose this’ moments, Paul and GTS jump right in and take over saving my life. A++.”
Celeste has been constantly impressed by the impact a managed service provider like GTS has had on her business. “If you have a business, you need managed IT services,” she explains. “Whether you are the only employee or if you have 50 employees—if you work on a computer, you need a computer specialist. You just haven’t realized it because you never sat with one.”
“GTS has my vote every time,” she adds. “You have a client for life. The service is outstanding and the price is right. You can’t go wrong!”
Clients like Celeste are the whole reason we’re in business! At Grand Technology Solutions, we aren’t just about quick fixes – we find true solutions to all your IT needs. Our remote monitoring and management subscriptions keep your data and programs protected and backed up, 24/7/365. As your managed IT provider, we can identify opportunities for improvement in all of your technology, not just the issue you called about in the first place. We’re here to listen, and we’re here to help!
To learn more about Celeste and her accounting advisory firm, visit her website at www.cgrandecpa.com. To learn more about what GTS can do for YOUR small business, visit our small business services page, or email info@helpgts.com to get your customized quote.
