24×7 Monitoring

The Importance of 24×7 Monitoring & Response

Your small business may only be open 9 to 5, but with thousands of cyber threats surfacing every day, your IT infrastructures needs to be monitored around the clock. For example, if a virus targeted your network in the middle of the night, would you know what to do?

You would if you had a Managed Service Provider (MSP) monitoring your network 24 hours a day, seven days a week. Having a team of trained experts watch your security system at all times will help prevent those cyber threats from turning into disasters that could potentially result in loss of business.

Here are some of the reasons why 24×7 monitoring is essential for any business regardless of size.

Improved Security

The most valuable asset your business has is its data, and making sure that information doesn’t get into the wrong hands has to be a top priority. Unfortunately, staying up to date on the latest security threats can be incredibly time-consuming for business owners. Cybercriminals can find easy ways to exploit vulnerabilities in out-of-date operating systems and programs.

However, with 24/7 monitoring, your MSP can quickly monitor for software updates and implement security patches to ensure your firewalls and anti-virus software are working correctly.

Detect and Resolve Threats Sooner

Recovering from a cyberattack is more costly and difficult than implementing security measures to stop it in its tracks. With ongoing monitoring, MSPs can catch problems while they’re still small and fix them before there is a major catastrophe like a system outage.

For instance, suppose an employee clicks a link or installs software from a phishing email. In that case, you can catch the problem and remediate the situation quickly, preventing a significant disruption, maintaining productivity, and customer service.

Increase Productivity & Efficiency

Employee productivity decreases when there are device issues, network issues, and server problems. With 24/7 monitoring, your systems are continuously monitored for potential cybersecurity threats and to detect early warning signs of limited capacity. This can be particularly useful for business owners planning and budgeting for a migration to an upgraded system to accommodate business growth.

Exceptional Managed IT Support

Having a Managed Service Provider monitor your IT infrastructure will give your business access to years of industry experience and a team of experts. Additionally, you will not have to pay an in-house IT team overtime to monitor your network 24/7.

Your MSP will also be able to provide guidance on the latest technology, security software and tools, and supply multi-vendor solutions based on your business needs.

Get Peace of Mind

If you’re still on the fence about implementing 24×7 monitoring for your small business, check out this testimonial from our client. His business was dead in the water for two weeks due to a previous IT provider’s ransomware attack. At GTS, our experts were able to get his business back up and running in no time!

If you’re ready to reap the benefits of 24×7 monitoring, we’re ready to help. As a Managed Service Provider, we can provide remote assistance and improve your business’s efficiency and security. Let us help design a secure IT infrastructure for your business! Give us a call at (904) 606-6011 or email


Paul May