When is the Right Time to Hire a Managed IT Service Provider?

Managed service providers (MSPs) are becoming a go-to source for daily IT activities for businesses of all sizes. However, some IT directors might be reluctant to work with an MSP. They can sometimes be worried that the MSP will become their replacement or that they will lose control of the processes. However, it doesn’t have to be that way. Quality MSPs will collaborate closely with IT directors to ensure that help is given where and when required. So, is it time for your company to hire a managed IT service? Here are five telltale signs that it’s time to hire a Managed Service Provider.

1. Your IT Team is Unable to Resolve Issues Quickly

If you’re frequently encountering issues that your IT team cannot resolve or if you keep running into the same problems, it may be a sign that your designated staff member or IT guy doesn’t have the expertise to resolve the issue.

When you work with an MSP, you have access to a plethora of IT knowledge and experience, ensuring you always have the support you require. In addition, numerous levels of expertise are available to you, whether through a remote help desk or on-site support

2. You’ve Been Hacked

You are not alone if ransomware, malware, or phishing attacks have affected your company. Cyberattacks are increasing at an alarming rate. Unfortunately, most businesses struggle to keep up with security advancements due to a lack of qualified, experienced cybersecurity personnel, which puts them at risk for ongoing hacks. Working with a managed services provider who is knowledgeable about the most recent developments in cybersecurity can protect you and keep your sensitive data secure.

3. Your IT Budget is Unpredictable

If you’re relying on the pay-as-you-go or break-fix model for your IT support, unanticipated IT problems like an urgent hardware replacement will severely cut into your budget. IT spending will increase even more if you have to hire an outside specialist on short notice. However, working with an MSP makes your IT budget simpler and more effective because you have a reliable support team.

4. You Don’t Have a Disaster Recovery Plan

In today’s world, data is everything. Your company probably stores its data on a computer or in the cloud. So, what would you do if that computer, cloud, or hard disk failed? Losing important company information, including emails, financial documents, or project notes, can spell disaster for a small business. The value of a disaster recovery plan cannot be overstated when such valuable data is at risk. A managed IT service provider will guarantee that your company’s data is regularly backed up. You will have peace of mind knowing that your data is safe with effective backups and disaster recovery plans in place. 

5. You’re Out of Compliance

While you might be able to get away with not complying for a while, as your business expands, you are more likely to face audits and the threat of severe fines. For organizations in the medical and financial sectors, in particular, there are many strict guidelines and regulations that must be followed regarding the storage and protection of data. As your business grows, an experienced Managed IT Service provider will assist you in remaining compliant with legal requirements.

MSPs like Grand Technology Solutions are here to improve your company and assist you in achieving your goals. So, if you need to decrease downtime, improve security, reduce risk and maintain compliance guidelines, give us a call at a call (904) 606-6011 or email today.


Paul May